Collier Companies Hosts “Meet the Chair” Sessions

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In business, staying connected with your team can result in positive results for not only the team member but the organization as well. No business knows this like The Collier Companies, the largest private owner of student housing in the nation and a leader in the multifamily housing field.  Founded in 1972 by Gainesville-based Real Estate Developer, Nathan S. Collier, The Collier Companies currently has a team of over 400 who manage the 12,000+ apartment homes owned and developed by the organization.

 

The organizations focus on team member development and communication is displayed through a number of their initiatives, including the personal “Meet The Chair” chats that have become a greatly anticipated opportunity for the entire team. The “Meet the Chair” series offers their Founder/Chairman, Nathan S. Collier, the opportunity to sit with Team Members in a casual setting with the objective of open-communication and feedback.  Known for transparency among the team, the series began in 2019 at the urging of Mr. Collier, as he desired face-to-face time with onsite team members whose thoughts and opinions he may not hear on a daily basis.

 

“I have the greatest admiration and respect for the front line TMs who take care of our Customers and Communities and the final analysis,” explains Collier. “The whole purpose of the Home Office is to support the field. As a leader, I take my responsibility to all stakeholders seriously and I would love to be able to have every TCC TM have a chance to attend at least once a year.”

 

Among these discussions, some even focusing on plans of growth among the internal team and the organizations’ portfolio, these interactive sessions allow a roundtable discussion between the Founder and team who he deems as half of the “investment holders” of the privately-held business. The other investment holders being the organizations’ residents who Collier doesn’t dare refer to as “tenants”, citing them as the most important part of the business. Sessions happen on a varied basis, often being held at a local community and including Community Managers, Service Managers, and their Assistant Managers.

 

“I always enjoy getting the opportunity to speak with our chair, Nathan Collier.  You never know what you are going to get from him that day or which direction the discussion is going to go in.  It may be his personal drive and motivation or it may be a teaching moment where you are going to learn something.  Most times, his unique perception of the world makes you think about things from a different point of view.  He is always looking to share his knowledge and have you think outside the box,” explains Senior Community Manager and Team Member of 6 years, Nicole Brass.  “The most obvious solution is not always the one that is the best solution.  I have learned so much from my time with TCC.  I loved the open discussion he had with us during our lunch and previous Meet The Chair events.  It gives the team members the opportunity to bring up challenges within our organization that is not always known to the executive team without feeling there will be repercussions for speaking up.  You learn more than just about TCC, he is open to speaking about all his life lessons and what has made him who he is today.”

 

The culture cultivated and provided at The Collier Companies is one that comes from Founder, Nathan’s experience being in the shoes of every team member, as he once fulfilled the maintenance requests of residents, served as Accountant, CEO, and Leasing Specialist – all at once.  A firm believer in “servant leadership”, the leadership team at The Collier Companies continues to increase the opportunities to not simply lead their team but to learn from them as well. The organization plans to continue the “Meet the Chair” series as they focus on their “2X” initiative which will see not only their development pipeline ramp up in the coming years but also their internal team.

 

The Collier Companies currently has two ongoing developments within 2020. The Overlook in Port Orange, Florida, and their upcoming 310-apartment luxury apartment home community in Port Orange, Florida named, “The Atlantic” which opens its doors in Spring 2021.  The Collier Companies owns and manages over 12,000 apartment homes in the states of Florida, Georgia, and Oklahoma. For more information about The Collier Companies, please visit colliercompanies.com.


The Collier Companies Celebrates Apartment Onsite Teams Day!

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August 12, 2020, marked the 1st Annual, Apartment Onsite Teams Day along with the National Apartment Association.

 

This day offered an opportunity for our industry to take a moment to appreciate and congratulate our wonderful team members at our communities for a job well done every single day.  Our team and all of those in our industry work tirelessly to provide phenomenal experiences, proudly making our residents home the heart of our business.  With over 11,000 apartment homes and hundreds of team members here at The Collier Companies, we work to show our appreciation for our team on a daily basis and jumped at the chance to bring them some smiles.

 

So loaded up with cold drinks and snacks, our Director of Operations, Michael Rosenblatt, joined Director of Team Member Success, Racheal McDermott, and Vice-Presidents of Operations: Rachelle Dow, Ricard Alicea, and Ralph Sabio, as they visited all of the communities in our portfolio as a fun surprise!

 

       


TCC prepares to hosts the 10th Annual Conference of Champions

The Collier Companies' 2020 Conference logo is shown
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This upcoming week will see The Collier Companies host its 10th Annual Conference of Champions in Gainesville, Florida.  The much-anticipated Conference of Champions will be held at the UF Hilton, as the organization prepares to host over 60 team members at this year’s conference.

 

The Collier Companies (TCC) Team will enjoy two days of learning, engagement and company culture alongside fellow team members.  The Conference of Champions (COC) is a highly anticipated, annual event, that provides transparency, communication, and opportunities for open forums while making it fun for all.

 

This year, day 1 of the Conference will see this year’s guest speaker, Debbie Phillips, Ph.D., CPM, provide insight on the cornerstones of success in the real estate industry and beyond.  Phillips boasts 30 years in the multifamily housing industry and has a mission to assist in developing top tier talent that adds values to an organization through increased employee engagement. Day 2 will focus on TCC-specific culture, initiatives and more, presented by members of the organizations’ Executive Team.  Presentations on this day include a transparent TCC State of the Union, which provides deeper insight into the plans of the largest privately-owned provider of student housing.  “TCC strives to be as open a company as possible”, explains Founder/Chairman, Nathan S. Collier, when asked about the transparency, Involvement breeds commitment.”

 

Along with Executive Team members, Community Managers and Service Managers from across the TCC organization will be in attendance.  The Conference of Champions offers an opportunity for not simply team-bonding, but growth as team members which translates to a better experience for our customers.

 

“I always enjoy taking questions, interacting with TMs, listening, especially out of town team members that I don’t get to spend as much time with as I’d like”, explains Collier when discussing the COC. “TCC is an INCREDIBLE Team; it’s vital we gather together, share our learning, grow together, bond”


The Collier Companies Team Gives Thanks

TCC Team Members enjoy a Thanksgiving potluck meal
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The Collier Companies’ Home Office gathered together to celebrate their Annual Thanksgiving Holiday Potluck for the season.

 

Focused on providing team members with the opportunity to mingle and enjoy holiday fare, the luncheon brought together our teams that work at our Home Office for an afternoon meal.  Onsite teams have recently been enjoying the holiday season with their residents with events such as “Friendsgiving” and hosting events at the community for those who may not be leaving their apartment home to feast with family.

 

TCC Team Members smile as they enjoy a Thanksgiving potluck meal

TCC Team Members smile as they enjoy a Thanksgiving potluck meal

This holiday and every day, The Collier Companies is thankful for our wonderful team members and most importantly, our amazing residents.


TCC Executive Team visits Tallahassee for “Meet the Chair” session

NSC speaks with Service TMs in Tallahassee
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Teaching our teams customer service and leadership is an important part of the TCC culture.  As The Collier Companies continues to grow, we aim to provide individual team members opportunities to grow with it. Recently, our Founder/Chairman, Nathan S. Collier (NSC), and CEO, Jennifer Clince, visited our leaders in Tallahassee to have an open discussion and spend time with the regional team.

With eight apartment home communities in the state capital that provides housing for students and families, the focus on providing the best in customer service and making our residents’ homes the heart of our business is always a top priority. During this visit, teams were welcomed to share their feedback and ask open questions as team members to the organizations’ leaders, in an effort to cultivate a culture of open communication among the team.

The organization has plans to make these intimate sessions a consistent event across the portfolio, in hopes of continuing to learn and grow with team members. Recently, the organization announced its ‘2X’ initiative to double in size by ramping up its development pipeline in the coming years, along with an increase in employment opportunities.


TCC Team Celebrates UF Homecoming with Team BBQ

Team Members enjoy the company BBQ Luncheon
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The Collier Companies celebrated the 2019 University of Florida Homecoming Weekend with a return of the annual Homecoming BBQ Luncheon at our Home Office in Gainesville, Florida.  A team full of proud Gators and UF supporters, this event is a favorite of TM’s as the festive activities and engagement with their fellow team members are a great way to enjoy a Friday lunch break!

 

Team Members enjoy the company BBQ LuncheonGrill Master Chris relaxes as he BBQsCollier Companies Guess the Score


The Collier Companies gathers for its 9th Annual Conference of Champions

Nathan Collier laughing during a presentation and leaning on the podium.
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The Collier Companies gathered for its annual Conference of Champions which brought together the Community Manager and Service Manager from each community in the company’s portfolio. Along with the 91 Managers in attendance, in attendance were Executive Team Members and Regional Community Managers who were on site to partake in the activities and lessons ahead.

The Conference, which has been an annual staple within the company culture since 2011, brings together managers from the three states where the privately-owned Collier Companies owns and manages communities, to learn vital lessons poised to strengthen them as a leader and skills to provide their customers with excellence in customer service. “COC is an annual leadership event! As our owner and founder Nathan Collier says, “We are frequently pleased, but never satisfied!” COC is an opportunity for us to use feedback from the previous year (our challenges, achievements, what went well, and what didn’t) and use this forum to learn, develop and recognize our on-site leaders!” says COO, Jennifer Clince. “They are our torchbearers for TCC, so COC is a way to show them appreciation and recognition, while also developing their skillsets, involving them in TCC developments and future plans, and have some fun!”

 

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This year’s conference was held in two parts with the first day hosted at the historic Hippodrome Theatre in Downtown Gainesville, FL, to which Founder/Chairman, Nathan S. Collier (NSC), is a longtime supporter. Team Members were treated to lessons from Lisa Trosien, an industry-insider dubbed “The Apartment Expert”, as she spoke on topics ranging from mindful management, leading by example and lessons in customer service. Quick-witted and engaging, Mrs. Trosien stressed points such as being on time, as she jokingly laid upon the task of singing and dancing to the childhood song of her choice in front of the crowd. Hands were eagerly raised to share their experiences in leadership when it came time to discuss how to motivate employees, and how to communicate more effectively with residents when there is a solution to be found.

 

The purpose of COC is to get all of our on-site leaders together to help develop their skillset with topics such as leadership, conflict resolution, customer service, and emotional intelligence, and to have fun! COC is also an important venue to discuss what’s happening at TCC! Our senior management team, including our owner/founder, Nathan S. Collier are in attendance and we talk about where TCC is now, where we are going, and upcoming developments.” details Human Resource VP, Betsy Guynn, “We also incorporate a learning activity so we have a chance to work together and overcome hurdles and problem-solve as we do in everyday life. The goal is to engage our Team Members in every way so that upon leaving they feel acknowledged, appreciated, and challenged for the New Year ahead!

Day two of The Conference of Champions was hosted at The Enclave Apartments, a Collier community located in Gainesville, Florida. This day focused on the inner workings of TCC. After being updated on company business and welcomed by NSC himself, team members joyfully fist-bumped the charismatic Founder as they joined him in boarding buses headed to the two communities currently in development for The Collier Companies. One group took a ride not too far from The Enclave Apartments to the Midtown area of Gainesville where College Park at Midtown is currently being developed in the buzzing student community. Due to be completed in the Fall of 2019, team members were given a sneak peek into the luxury accommodations steps away from the original College Park property also owned by TCC. While at College Park at Midtown, the rest of the attending guests headed over to Ocala, Florida which is home to four Collier properties including the latest, Canterbury Circle Apartments, which recently completed its final units. The lush landscaping and amenities of the newly-constructed community caught the eyes all of approaching by bus, as team members were escorted through the beautifully decorated units and clubhouse for a closer look.

 

The floor was open for an informative Q&A session with Founder/Chairman, Nathan S. Collier (NSC), who shared about his advice for up and coming real estate investors, how he got started in business. Team Members were given the opportunity to submit thought-provoking questions for the Entrepreneur who has an open-door policy, and he happily answered all questions for the curious crowd.

Question from a TCC Team Member for NSC: “What character trait do you believe contributes the most to your success/TCC?”

Answer from NSC: “Here are 5 traits! 1) Persistence “Success is the sum of small efforts, repeated day in & day out.” – Robert Collier, 1885-1950. After that 2) DRIVE. I was determined to live no ordinary life, I wanted to trip the ‘Light Fantastic’. All that I wanted was mine & what was next to it. 3) Hard Work. There were a few decades where I literally worked 7 days a week, 70/80 hrs. a week. Now I say I’m retired & I refuse to work more than 50 hours a week. 4) Sharpening the Saw: I was forever reading books, attending conferences, journaling, working on both hard skills & soft EQ leadership skills. The best I could be, I had to be! 5) Planning: for most of my life, I’ve had written plans of one sort or another even if it just lists a 3×5 card with the short term on one side & long term on the other.”

 

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The Grand Finale to the conference was a team event and competition. Teams were tasked with crafting a boat as a team with only cardboard and duct tape that would get their self-proclaimed Captain across the pool. Additionally, the boat had to be decorated, named and marketed to the Executive team. The activity required teams to put their technical skills to the test as they worked together to ensure the safe travels of their captain, as the final test showed the success (and lack thereof for some) of the team building activity for the day. As teams left the 2-day event, the Human Resources team reflects in the benefits of the annual conference, “COC is a proven mood booster! We do an annual survey after the conference and our Team Members love being able to interact with and meet all of their peers from other communities, learn about the future of TCC, and enjoy face to face communication with our senior team and Nathan Collier.”, explains HR Manager of Benefits & Employee Relations, Ashley Griffith. “Additionally, we always bring in a speaker who understands the ins and outs of our industry so our Team Members are given the opportunity to take away new ideas, strategies, and leadership skills back to their communities to make a positive impact to our Team Members and residents!”

 

 


Why I became a Collier Companies Superhero!

Photograph of collier employee
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Joining a company that you love, that makes work always feel like a safe place is extremely important to the lives of us all.

Here at The Collier Companies, we strive to cultivate an environment that empowers, teaches and promotes continuous growth for all of our Collier team!  We don’t refer to those hard-workers here as “employees”, but as “team members”, as we all work together for a common goal.

Every day our number #1 goal is the same; Make your homes the heart of our business.

“We Believe that everyone is a leader and our actions teach our belief systems.” – Collier Companies Manifesto

Read more about Adrian, Regional Leasing Strategist, and why he chose to be a Collier Companies Superhero!

 

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    • Name/TCC Position: Adrian Rodriguez/Regional Leasing Strategist

 

    • Hometown: Woonsocket, Rhode Island

 

    • Education: Santa Fe College, Associates in Graphic Design

 

    • TCC Anniversary: February 5th, 2014

 

    • Employment history with the company: When I was hired, I started as a part time leasing specialist at Lexington Crossing with little to no sales experience. I still remember being ask to sell my manager a stapler in her office that she already owned during my interview. After being at Lexington for about a year and experiencing my first turn, I made it known that I wanted to move up and continue to grow within The Collier Companies. This is when I heard about the Regional Leasing Strategist role. I thought to myself, “I get to do what I enjoy and travel too? Sign me up!” So in May 2015, I was blessed with the opportunity to become The Collier Companies new Regional Leasing Strategist. I began my new adventure by traveling to multiple communities within our portfolio and took on my biggest project to date; IQ’s lease up. Now the RLS role and program continues to grow and I have the pleasure to work, train and experience life with all of our lovely crew members throughout our 10,500+ unit portfolio.

 

    • Why did you join TCC?: At first, I was simply looking for a part-time job that would be flexible with my school schedule. I’ve stayed over the years because I genuinely enjoy what I do and love the people I work with. The values and culture put in place by Nathan makes coming to work feel like your hanging out with family.

 

    • What are some TCC Benefits that you love?:Traveling to conferences and apartment association trainings are always a blast! I love getting the opportunity to learn and grow my knowledge within the industry as well as an individual. That’s one thing I definitely admire about our company culture; we’re encouraged to never stop learning!

 

    • What’s special about TCC? : One thing I always say that sets The Collier Companies apart from any other company I’ve worked with, is the level of comradery, mentorship, and accessibility. For me, it wasn’t common to run into the owner of a company I worked for, let alone have that same owner take time to teach a class and invest in his/her employees personally. Now, I am constantly encouraged to grow and have a direct line of communication with superiors, that within any other company, would seem beyond reach.

 

    • Your goals at TCC and beyond? : My goal is to utilize the skills and experience I’ve obtained within TCC for further growth opportunities. To be a continued asset to our company, crew members, and residents. To thirst for improvement and knowledge. To be frequently pleased, but never satisfied.

 

 

 

Thinking about your next career move? Visit Collier Careers for more Information on joining our team!

The Collier Companies owns and manages over 11,000 apartment units in the states of Florida, Georgia, and Oklahoma. For more information about The Collier Companies, please visit https://colliercompanies.com.


Why I became a Collier Companies Superhero!

Collier Comapny Superhero
Published:

Joining a company that you love, that makes work always feel like a safe place is extremely important to the lives of us all.

Here at The Collier Companies, we strive to cultivate an environment that empowers, teaches and promotes continuous growth for all of our Collier team!  We don’t refer to those hard-workers here as “employees”, but as “team members”, as we all work together for a common goal.

Every day our number #1 goal is the same; Make your homes the heart of our business.

“We Believe that everyone is a leader and our actions teach our belief systems.” – Collier Companies Manifesto

Read more about Kristen, our Director of Sales & Leasing, and why she chose to be a Collier Companies Superhero!

 

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  • Name/Position: Kristen Koon
  • Hometown: Lake City, FL
  • Education: University of Florida, Bachelors in Business Administration
  • TCC Anniversary: August 15, 2015
  • Employment history with the company:
  • I started my humble beginnings as a leasing specialist at College Manor.  From there, I was promoted to Lux13 (formerly known as Hidden Lake) as a Leasing Manager during a vital year for refinancing.  After a successful campaign there, I was then promoted to the Assistant Community Manager of College Manor and later College Park.  Soon after, I was given the incredible opportunity to be the Community Manager at The Landings. In August of 2015, I began as a Community Manager at LUX13 Apartments.  After having a successful year, I went on to finish the lease-up at IQ Luxury Apartments. In September of 2016, I was awarded the honor of being the Reposition and Lease-Up Manager for The Collier Companies to assist with our repositioning communities and work with our upcoming developments.  I am now the Director of Sales and Leasing working with our onsite teams to build leasing strategies, and overseeing our regional leasing team and brand ambassadors.
  • Why did you join TCC? : In the beginning, I started because I loved the idea of working where I lived and needed to support myself through college.  I’ve continued to choose The Collier Companies over the years due to the consistent values Nathan has instilled in our company culture.
  • What are some TCC Benefits that you love? : The passion for growth and the love for continuing education is what keeps me smitten with The Collier Companies.  Nathan’s passion for growth individually, and as an organization, is a key principal on what TCC is built on.  Whether we are attending a local apartment association training, a conference, internal company training, or one-on-one training, we’re encouraged to grow.  Nathan shares his knowledge daily to all of the company, each day we’re offered a new opportunity to learn!
  • What’s special about TCC? : What isn’t special about The Collier Companies, honestly? We are offered endless of possibilities for growth.  You choose your own destiny within The Collier Companies. You’re encouraged to set a goal, and work towards surpassing it. During my first year in Collier College, I was told to write a letter to my future self to open in 5 years. When I opened the letter 5 years later, the goals I had set for myself had been accomplished due to the encouragement of our companies unvarying leadership.  Nathan has built The Collier Companies leading by example. When you see the founder of such a great organization wade through a retention pond to pick up one empty can, you’re in awe of the caliber of leadership and guidance set for this company that make us unique from so many others.
  • Your goals in TCC and beyond? :  I aspire to continue to grow as a team member personally and professionally, to positively impact resident retention and revenue growth, and most of all, to make a positive impact on each person I encounter.

 

 

Thinking about your next career move? Visit Collier Careers for more Information on joining our team!

The Collier Companies owns and manages over 11,000 apartment units in the states of Florida, Georgia, and Oklahoma. For more information about The Collier Companies, please visit https://colliercompanies.com.


Why I became a Collier Companies Superhero!

collier companies superhero
Published:

Joining a company that you love, that makes work always feel like a safe place is extremely important to the lives of us all.

Here at The Collier Companies, we strive to cultivate an environment that empowers, teaches and promotes continuous growth for all of our Collier team!  We don’t refer to those hard-workers here as “employees”, but as “team members”, as we all work together for a common goal.

Every day our number #1 goal is the same; Make your homes the heart of our business.

“We Believe that everyone is a leader and our actions teach our belief systems.” – Collier Companies Manifesto

Read more about Erica, our Social Media & Public Relations Specialist, and why she chose to be a Collier Companies Superhero!

colliercompaniessuperhero1

    • Name/Position: Erica Eubanks, Social Media & Public Relations Specialist

 

    • Hometown: Fort Lauderdale, Florida

 

    • Education: Florida A&M University in Tallahassee, Florida

 

    • TCC Anniversary: May, 2015

 

    • Facts About Me: I love the color pink and unicorns, and my desk displays that! I’m a FAMU Rattler for life, obsessed with skincare & a healthy lifestyle and I blog in my free time!

 

    • History with the company:  I joined the company in 2015 as Human Resource Coordinator and then I was promoted in April 2017 to Operations Executive Assistant to the Vice-President of Operations.  I recently accepted the position to Social Media & Public Relations Specialist in the Marketing Department.

 

    • Why did you join TCC? : I joined The Collier Companies, (TCC) when I was ready to get serious about my career.  I did major research before applying to the company because I wanted to be certain that I was applying to a business that almost made me forget I was at work, and that’s what I found here at The Collier Companies.  Being able to see a proven history of growth and positive company culture was a major point in showing me that TCC was beyond exceptional.  Seeing our owner Nathan Collier and his amazing arsenal of knowledge, I got a taste of the awesome learning experience that was in store for me when I was hired to TCC and WOW!

 

    • What are some TCC Benefits that you love? : I absolutely love that Nathan and our Executive Team are extremely focused on continued growth and learning for all of our team members!  Whether it’s an industry conference, online certifications, Certified Apartment Manager certifications and more, TCC continues to expose us to it all and ensures that we have the tools to succeed!  I enrolled in Collier College as soon as I joined the company and was blown away by Nathan’s knowledge that he was sharing with us all!  With case studies and interactive lessons, I graduated feeling as if I was a graduate of the University of Florida MSRE program!  Part of our company manifesto notes, “We Believe in life-long learning (Obsessively so) and that to cease to learn is to cease to live.”

 

    • What’s special about TCC? : TCC was bred from a self-made man who took the time to learn and excel at all of the positions we now hire for on a daily basis, and it shows in his love and care for this team. Most noteworthy  about TCC? Hard to choose, but it’s Nathan and our team. There are thousands of companies in this industry, but I was never drawn into them as I have been to TCC.   They brought me in as a young industry-newbie, nourished my skill-set and so many other young team members the opportunity to grow in this company.

 

    • Your goals in TCC and beyond? : I aim to continue my training in Marketing and Public Relations to further build The Collier Companies brand online and offline!

 

 

Thinking about your next career move? Visit Collier Careers for more Information on joining our team!

The Collier Companies owns and manages over 11,000 apartment units in the states of Florida, Georgia, and Oklahoma. For more information about The Collier Companies, please visit https://colliercompanies.com.